The Rarible website isn't working properly. Now what?

  • Updated

Is our site or your profile not loading? Are you having issues when you try to create, buy, or sell NFTs? What about missing prompts and notifications?

Try completing the following:

  1. Update your browser and device.
  2. Clear your cache.
  3. Disconnect, then reconnect your wallet to Rarible.
  4. Switch back-and-forth between networks on Metamask.
  5. If a VPN is enabled, reboot it.
  6. Be sure third-party cookies are enabled.
  7. Disable any adblockers, which may prevent data transfers.
  8. Adjust advanced security settings that could be preventing your browser loading images and completing tasks.

If you are continuing to experience problems, please contact us.

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